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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Annie Hughes

June 7, 2025

5  out of  5
rating by Annie Hughes
"Just switched to Ashley Himes State Farm a few days ago. So far process is going very smooth. Everyone in the office is so nice! My agent is Kayla Basil and she was wonderful. Answered all my questions and really saved me quite a bit of money! I'm really happy so far and hope to be with them long-term."
We responded:
"Annie, I appreciate you allowing us to serve your insurance needs! Thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. -Ashley"
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Wendy Yinger

June 2, 2025

5  out of  5
rating by Wendy Yinger
"I had the pleasure of working with Kayla and I can confidently say that her service exceeded my expectations. From the very beginning, Kayla was incredibly responsive—always quick to return texts, calls and emails, often within minutes. Her communication was clear, professional, and reassuring throughout the entire process. What really stood out was her attention to detail. Kayla took the time to carefully review my needs and made sure every aspect of my policy was thoroughly explained and aligned with what I was looking for. Thanks to Kayla’s efficiency and thoroughness, I felt fully informed and confident in my coverage. It’s rare to find someone who combines responsiveness with such a high level of expertise and care. I highly recommend Kayla to anyone looking for a reliable, detail-oriented insurance professional."
We responded:
"Wendy, Thank you for sharing this awesome feedback about Kayla's service. The best compliment my team and I can get is being recommended to others! - Ashley"
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Leanna Grinstead

May 27, 2025

5  out of  5
rating by Leanna Grinstead
"Excellent experience with Ashley, Cassie and the whole team! Super responsive and helpful."
We responded:
"Leanna, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Ashley"
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Joel Swick

May 22, 2025

5  out of  5
rating by Joel Swick
"Their office has been great to work with! We were with them then moved away and came back and Ginger was awesome! Can’t recommend them enough."
We responded:
"Joel, thank you for the fantastic review! We’re so glad to hear that our team has been helpful to you. Your recommendation means a lot to us, and we’re here for any of your insurance needs! - Ashley "
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Susan Hicks

May 22, 2025

5  out of  5
rating by Susan Hicks
"Firstly, we were greeted by Hannah, for our ten o'clock appointment with a friendly welcome, had us sit down, offering us a drink and snacks, while we waited, keeping us company as we were a few minutes early. Our appointment with Ginger consisted of her going over our policies to see if everything still fit our needs and lifestyle. She went above and beyond, talking with us to see how things were going and checking in depth to see if we needed any specific changes. We thoroughly enjoyed our experience with Ginger. Shes kind, thoughtful, and very caring about her customers, their lives, family and future. Thank you Ashley Himes State Farm! We appreciate you! P.S. A shout out to Michael for getting our claim started and completed on our Club Car a couple of months ago. He was kind, professional and thorough."
We responded:
"Susan, thank you so much for the great review! I'm so glad to hear that my team and I were able to answer your questions and make sure you felt comfortable throughout the insurance process. We appreciate you and are always here if you need anything! - Ashley "
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Melanie McFarlin

May 16, 2025

5  out of  5
rating by Melanie McFarlin
"I have been working with Michael regarding a car accident I had a few weeks ago. He has been with me through the whole process, helping me understand what I need to do on my end as well as what all State Farm is doing on their end, and just making me feel like I'm not a bother when I call with a question or concern. He is one of the best insuarance reps I have dealt with and I am glad he is my rep."
We responded:
"Melanie, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Ashley"
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Thomas Stotler

May 13, 2025

5  out of  5
rating by Thomas Stotler
"Saved a lot of money bundling my home and auto together and switching over to State Farm. Kenna is very personable and made the whole transition process as smooth as possible."
We responded:
"Thank you for the five star review, Thomas! My team and I will always be here for you to serve you and provide you with top notch service! - Ashley"
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cheryl whipp

May 6, 2025

5  out of  5
rating by cheryl whipp
"We are so happy with Ashley Himes State Farm!! Angie worked diligently to solve an issue we were having, and we are so appreciative! They are very responsive to questions, and someone is always there to answer the phone! Thank you to everyone at Ashley Himes State Farm!!"
We responded:
"Thanks for the great rating, Cheryl! We’re glad you had a positive experience. - Ashley"
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Mano Dracolakis

May 2, 2025

5  out of  5
rating by Mano Dracolakis
"I just finished a conversation with Michael. He was extremely helpful and honest with his quotes. I hope that more agents follow his example with dealing with clients."
We responded:
"Mano, the trust you have in my team and I will always be important to us! Thank you for giving us the opportunity to serve you each day. - Ashley"
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Caleb Moyer

May 2, 2025

5  out of  5
rating by Caleb Moyer
"Been a positive company for me. Claims process went smoothly and affordable insurance!"
We responded:
"Caleb, a top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - Ashley"
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Scott Carey

May 1, 2025

5  out of  5
rating by Scott Carey
"I had an auto insurance question and Cassie was very helpful in answering my questions she was very pleasant and knowledgeable. I have auto life and home insurance coverage through Ashley Himes State Farm. A fantastic staff always friendly. Thanks again Cassie."
We responded:
"Thank you Scott! It makes our hearts so happy to receive this feedback. We are so glad to be your choice for Insurance needs!"
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Susan ates

April 25, 2025

5  out of  5
rating by Susan ates
"They do their best for you. I have never been more pleased with an insurance company. Cassie has been a gem, thanks so much!!"
We responded:
"Susan, we’re so happy to see this wonderful feedback! Thank you for trusting our State Farm Agency each day! - Ashley"
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Julia Plotner

April 24, 2025

5  out of  5
rating by Julia Plotner
"Went yesterday and Kayla helped me find the best deal for my car insurance! Definitely recommend going to State Farm!!"
We responded:
"Julia, thank you for always giving my team and I your honest feedback! All feedback is important to our State Farm Insurance Agency. - Ashley"
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Beleta Young

April 18, 2025

5  out of  5
rating by Beleta Young
"State Farm agent Ginger is exceptionally personable, honest, and will tailor her services to meet your specific needs. You will appreciate her approachability and the extra effort she puts into providing exceptional customer service. Come and meet Ginger to learn more about her services."
We responded:
"Thank you so much for taking the time to leave us a five-star review, Beleta! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Ashley"
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Harry Starnes

April 17, 2025

5  out of  5
rating by Harry Starnes
"Each of Ashley Himes’ State Farm team met us with open arms, excellent professional courtesies and a warm personable welcome. They took the extra time to make sure that all of our questions and concerns were addressed."
We responded:
"I’m grateful for our customers who share feedback with us, Harry! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Ashley"
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Makayla Kennedy

April 16, 2025

5  out of  5
rating by Makayla Kennedy
"I got to speak with Kayla when I was looking for quotes on my car insurance. Kayla was patient and very understanding as I was gathering the necessary information to get my quote!"
We responded:
"Thanks for the 5 stars, Makayla! We're glad you had a great experience. - Ashley"
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Maddison Campbell

April 15, 2025

5  out of  5
rating by Maddison Campbell
"Hannah was so helpful and polite!"
We responded:
"Maddison, thank you for taking the time to share this! We are thrilled to hear that Hannah was able to take great care of you. - Ashley"
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David Dulaney

April 14, 2025

5  out of  5
rating by David Dulaney
"Answered any questions i could've asked before I thought of them and very nice and helpful"
We responded:
"David, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Ashley"
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Elizabeth Wylie

April 14, 2025

5  out of  5
rating by Elizabeth Wylie
"I’ve had great experience with Ashley’s office. They’ve been quick to respond and hugely helpful in a moment of need. I spoke with Cassie, who had calm, kind energy, and went above to troubleshoot for me."
We responded:
"Elizabeth, thank you so much for your kind words! My team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - Ashley"
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Devon Ferguson

April 9, 2025

5  out of  5
rating by Devon Ferguson
"Been with Ashley himes group since I got my license. 10/10 group of people. Always available to help and alway communicate with customers."
We responded:
"Devon, thank you so much for taking the time to share this with us! We appreciate you. - Ashley"
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Belinda Lawson

April 9, 2025

5  out of  5
rating by Belinda Lawson
"Ashley has a team that can answer any question that I have. I have always been treated with respect and have always had one of her team return my phone calls. I am very pleased with the service that I receive from her State Farm office."
We responded:
"Belinda, thank you for giving my team and I the opportunity to assist you in your time of need. We look forward to providing you with an exceptional customer service experience in the future as well. - Ashley "
Profile photo of KiKi Olding

KiKi Olding

April 4, 2025

5  out of  5
rating by KiKi Olding
"Stellar knowledge and service available at this state farm!!! Highly recommend. Ginger Henderson took over for our previous contact here ( who was also awesome) at Ashley Himes and helped us with everything we had questions on. The followup was amazing as well.!!!"
We responded:
"Thank you Kiki! We appreciate you recommending us and we appreciate your business!"
Profile photo of Zaine Nunya

Zaine Nunya

April 4, 2025

5  out of  5
rating by Zaine Nunya
"This place has the kindest of employees and they all are a really big help when trying to be insured for things. I went in today to get life insurance and it took no more than 15 mins."
We responded:
"Zaine, we hope to serve you for a lifetime, as it is important to my team and I that your experience is top notch each time. - Ashley"
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Emily Ellis

April 4, 2025

5  out of  5
rating by Emily Ellis
"Kayla, I just can’t thank you enough. You made my day today and put my mind at ease. You are a true asset to State Farm and I want to thank you 1 million."
We responded:
"Emily, continuing a relationship with our customers is what we look forward to after we have assisted you with your current insurance matters! - Ashley"
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rebecca rivera

April 4, 2025

5  out of  5
rating by rebecca rivera
"Every person always goes the second mile to the needs or questions I have with a smile on their face. Thank you!"
We responded:
"Rebecca, we will continue to work hard for any and all feedback that is given to us! My team and I are proud to serve you and your family. - Ashley"