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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cassie Latimer

March 28, 2024

5  out of  5 rating by Cassie Latimer
"We suffered significant damage and a total loss of a vehicle in a tornado on 3/14. State Farm was very supportive of us and managed our claim with the upmost professionalism. They were quick to jump in and get us taken care of. We appreciate all Ashley Hines staff members and State Farm claims department for treating us right when we were overwhelmed with the impact of the storm. Thank you so much! Highly recommend!"
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Joe Shingler

March 27, 2024

5  out of  5 rating by Joe Shingler
"Great service highly recommend working with Angie!"
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rebecca rivera

March 27, 2024

5  out of  5 rating by rebecca rivera
"Ashley Himes State Farm is top-notch. It doesn't matter who you speak with everyone is very helpful and efficient."
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Doug Leslie

February 27, 2024

5  out of  5 rating by Doug Leslie
"STATE FARM IS THE BEST INSURANCE COMPANY I VE SEEN YET VERY LOW RATES AND VERY HONEST MISS KAYLA DAWN HAD ME IN HER OFFICE FOR 15 MINS AND I WAS OUT VERY SUPRISE OF THE RATE I GOT SHE WAS VERY POLITE AND PROSESSIONAL IF YA WANT A GREAT RATE STOP IN TODAY AND SEE KAYLA."
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Mike McClure

February 17, 2024

5  out of  5 rating by Mike McClure
"Michael called me to let me know one of our premiums on a vehicle was going up. Preceded to give me some options to reduce and ended up saving us about $60 a month! Much appreciated! It’s not very often that people look out for your wallet like that. We have been State Farm customers for about 32 years and don’t foresee going anywhere else for insurance."
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Marcella Reese

February 12, 2024

5  out of  5 rating by Marcella Reese
"While my needs are not as demanding, I always appreciate the care that is given my account when I call for assistance."
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cindy larger

February 12, 2024

5  out of  5 rating by cindy larger
"Michael helped me get the documents I needed in a very short time period! Super friendly and helpful!!"
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Steve H

January 30, 2024

5  out of  5 rating by Steve H
"Ashley an State Farm Team, you always go above and beyond your duties! Thank you for all you do! Steve Herron"
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Chad Fogt

January 26, 2024

5  out of  5 rating by Chad Fogt
"Always help out with any needs, and very responsive!"
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Mindy Swiger

January 6, 2024

5  out of  5 rating by Mindy Swiger
"Ashley Himes State Farm has been so great with the switch of my insurance. Helped get me all the savings I was eligible for. Ran into some problems when it came to getting logged into the drive safe program, and the young lady in the office was so very helpful with explaining how to get the settings changed on my phone. They was very prompt with sending documents to car companies for proof of insurance! If your looking to switch car insurance companies give them a call very friendly welcoming staff!"
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Django Williams

December 1, 2023

5  out of  5 rating by Django Williams
"My birthday was Nov 22nd and I found myself renewing not only my plates but my insurance. I was with Progressive but after receiving my renewal amount of $197.00, up from $129.00 it was time to shop for new rates. I called Nationwide, All State, Liberty Mutual, even the General. My last stop was State Farm. I got ahold of local agent Kayla Basil and gave her a quick run down of my needs and before I could even get to the office she had multiple rates already waiting for me. The best offer I had gotten so far was from All State for $180 a month . Kayla was able to get me the exact same coverage for $170 a month. Here's the kicker, I just lied, it wasn't the same coverage....it was better. What I meant was the collision and comp was the same, but for $180 a month I was covered for 50k bodily injury and 100k whole incident. For $10 cheaper Kayla locked me in for 100k bodily injury and 300k whole incident. I couldnt believe how naive i was by All States offer and I'm so glad that I went with State Farm and had a knowledgeable agent like Kayla Basil looking out for my best intrest. Great coverage for great rates and I couldnt be more satisfied as I spent hours comparing rates and had no idea about the actual coverage amounts. You learn new something everyday."
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Marie Jones-Wisecup

November 2, 2023

5  out of  5 rating by Marie Jones-Wisecup
"They are always kind and respectful. They have helped me with all of insurance needs. They are very good at answering my questions. I would highly recommend that anyone should go there."
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Brenda A Thompson

September 17, 2023

5  out of  5 rating by Brenda A Thompson
"Very knowledgeable and helpful."
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David Vornholt

August 21, 2023

5  out of  5 rating by David Vornholt
"Great with all the details"
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Brittany Schwartz

August 18, 2023

5  out of  5 rating by Brittany Schwartz
"Love working with Ashley Himes and her team, so friendly and kind and they are so knowledgeable, makes me feel great that I went with Ashley Himes State Farm"
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B Schwartz

August 18, 2023

5  out of  5 rating by B Schwartz
"Ashley Himes is an amazing person who knows her stuff! The whole office is so friendly and kind, walking in there is like a second home. So welcoming and so much fun!"
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Doesnt Matter

August 18, 2023

5  out of  5 rating by Doesnt Matter
"Ashley and her team are amazing, love working with them!"
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Myra Dawn Cyphers

August 12, 2023

5  out of  5 rating by Myra Dawn Cyphers
"She gave me everything I needed on insurance"
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Ryan Cisco

July 6, 2023

5  out of  5 rating by Ryan Cisco
"Kenna and Kayla and Sara are awesome. Great customer service. Would recommend"
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Girth Brooks

April 12, 2023

5  out of  5 rating by Girth Brooks
"Ashley and Brooklyn have Greta customer service and went above and beyond helping me"
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Cody Wagner

March 24, 2023

5  out of  5 rating by Cody Wagner
"Very friendly and easy to work with."
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Lynn Marroletti

March 21, 2023

5  out of  5 rating by Lynn Marroletti
"Saved me a lot of money when I switched back to State Farm. All the staff is VERY helpful - and the location / building is beautiful. #womanownedbusiness Lynn Marroletti Alexander."
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Katelyn

March 16, 2023

5  out of  5 rating by Katelyn
"Jessica has been wonderful to me! This whole office is vary friendly, she has worked with me so well with finding the best policies for me! Would definitely recommend checking them out. Cheapest I had quoted for the best policies, too! Thank you!"
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KATHY WATKINS

March 9, 2023

5  out of  5 rating by KATHY WATKINS
"Everyone in this office is eager to help, no matter the questions I have. Our family has had State Farm for many years. I highly recommend this office for all your insurance needs."
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Nona Hill

February 28, 2023

5  out of  5 rating by Nona Hill
"Love it"