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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Beleta Young

Beleta Young

April 18, 2025

5  out of  5
rating by Beleta Young
"State Farm agent Ginger is exceptionally personable, honest, and will tailor her services to meet your specific needs. You will appreciate her approachability and the extra effort she puts into providing exceptional customer service. Come and meet Ginger to learn more about her services."
We responded:
"Thank you so much for taking the time to leave us a five-star review, Beleta! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Ashley"
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Harry Starnes

April 17, 2025

5  out of  5
rating by Harry Starnes
"Each of Ashley Himes’ State Farm team met us with open arms, excellent professional courtesies and a warm personable welcome. They took the extra time to make sure that all of our questions and concerns were addressed."
We responded:
"I’m grateful for our customers who share feedback with us, Harry! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Ashley"
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Makayla Kennedy

April 16, 2025

5  out of  5
rating by Makayla Kennedy
"I got to speak with Kayla when I was looking for quotes on my car insurance. Kayla was patient and very understanding as I was gathering the necessary information to get my quote!"
We responded:
"Thanks for the 5 stars, Makayla! We're glad you had a great experience. - Ashley"
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Maddison Campbell

April 15, 2025

5  out of  5
rating by Maddison Campbell
"Hannah was so helpful and polite!"
We responded:
"Maddison, thank you for taking the time to share this! We are thrilled to hear that Hannah was able to take great care of you. - Ashley"
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David Dulaney

April 14, 2025

5  out of  5
rating by David Dulaney
"Answered any questions i could've asked before I thought of them and very nice and helpful"
We responded:
"David, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Ashley"
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Elizabeth Wylie

April 14, 2025

5  out of  5
rating by Elizabeth Wylie
"I’ve had great experience with Ashley’s office. They’ve been quick to respond and hugely helpful in a moment of need. I spoke with Cassie, who had calm, kind energy, and went above to troubleshoot for me."
We responded:
"Elizabeth, thank you so much for your kind words! My team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - Ashley"
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Devon Ferguson

April 9, 2025

5  out of  5
rating by Devon Ferguson
"Been with Ashley himes group since I got my license. 10/10 group of people. Always available to help and alway communicate with customers."
We responded:
"Devon, thank you so much for taking the time to share this with us! We appreciate you. - Ashley"
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Belinda Lawson

April 9, 2025

5  out of  5
rating by Belinda Lawson
"Ashley has a team that can answer any question that I have. I have always been treated with respect and have always had one of her team return my phone calls. I am very pleased with the service that I receive from her State Farm office."
We responded:
"Belinda, thank you for giving my team and I the opportunity to assist you in your time of need. We look forward to providing you with an exceptional customer service experience in the future as well. - Ashley "
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KiKi Olding

April 4, 2025

5  out of  5
rating by KiKi Olding
"Stellar knowledge and service available at this state farm!!! Highly recommend. Ginger Henderson took over for our previous contact here ( who was also awesome) at Ashley Himes and helped us with everything we had questions on. The followup was amazing as well.!!!"
We responded:
"Thank you Kiki! We appreciate you recommending us and we appreciate your business!"
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Zaine Nunya

April 4, 2025

5  out of  5
rating by Zaine Nunya
"This place has the kindest of employees and they all are a really big help when trying to be insured for things. I went in today to get life insurance and it took no more than 15 mins."
We responded:
"Zaine, we hope to serve you for a lifetime, as it is important to my team and I that your experience is top notch each time. - Ashley"
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Emily Ellis

April 4, 2025

5  out of  5
rating by Emily Ellis
"Kayla, I just can’t thank you enough. You made my day today and put my mind at ease. You are a true asset to State Farm and I want to thank you 1 million."
We responded:
"Emily, continuing a relationship with our customers is what we look forward to after we have assisted you with your current insurance matters! - Ashley"
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rebecca rivera

April 4, 2025

5  out of  5
rating by rebecca rivera
"Every person always goes the second mile to the needs or questions I have with a smile on their face. Thank you!"
We responded:
"Rebecca, we will continue to work hard for any and all feedback that is given to us! My team and I are proud to serve you and your family. - Ashley"
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christopher adkins

April 3, 2025

5  out of  5
rating by christopher adkins
"Amazing customer service, very helpful and knowledgeable. Highly recomend"
We responded:
"Christopher, the relationships my team and I build with our customers will last a lifetime as we will supply endless support to those in need of insurance assistance. - Ashley"
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Kris Elsner

April 3, 2025

5  out of  5
rating by Kris Elsner
"Ashley and her team are amazing people !!!"
We responded:
"Thank you. You're amazing people too! AND you do amazing work. We have received a ton of compliments on the office paint job. CALL ELSNER FOR YOUR PAINTING NEEDS!"
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Dennis Hunley

March 27, 2025

5  out of  5
rating by Dennis Hunley
"Ashley and her whole staff are great,very friendly and helpful !! Go see them for home,auto life insurance, also retirement advice !!!"
We responded:
"Dennis, thank you for taking the time to share this feedback from your recent experience with our agency! I'm glad to hear that our team was able to assist you in a helpful and professional manner. - Ashley "
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Shannon Slaybaugh

March 26, 2025

5  out of  5
rating by Shannon Slaybaugh
"The people at state farm are amazing, they help with anything you need"
We responded:
"Shannon, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Ashley "
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Dawn Coyle

March 26, 2025

5  out of  5
rating by Dawn Coyle
"Ginger Henderson went above and beyond for me when it came time to handle my Dad's financial paperwork. She was very responsive to emails, and even drove to the nursing home so he could sign papers. Everyone we have dealt with at State Farm has been amazing. I would highly recommend this office to anyone. Thank you, Ginger for helping during this difficult time."
We responded:
"Thank you for sharing your experience, Dawn! We’re so glad to hear that Ginger went above and beyond to help during such a challenging time. We truly appreciate your kind words and are grateful for your recommendation. If you ever need anything else, we’re always here to assist! - Ashley "
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Ryan P

March 24, 2025

5  out of  5
rating by Ryan P
"We recently switched over from another company and saved close to $80 a month on our house and car. We worked with Cassie! She was wonderful and really seemed like she cared about us. She gave me a bunch of useful info about other coverage as well. So happy we made the switch."
We responded:
"Thank you for the wonderful feedback, Ryan! I'm so glad Cassie could assist you and provide helpful information about your coverage. We’re thrilled you made the switch and look forward to continuing to serve you! - Ashley"
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xaviar xaviar

March 20, 2025

5  out of  5
rating by xaviar xaviar
"Recently switched and this is the first time I’ve done this sort of thing without my mom and Cassie helped me through it all. Great place."
We responded:
"Thank you for the five star review, Xaviar! My team and I will always be here for you to serve you and provide you with top notch service! - Ashley"
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Slava Mitchell

March 19, 2025

5  out of  5
rating by Slava Mitchell
"Brian was great! Explained everything in a way I could understand!! Highly recommend Brian and this team!!"
We responded:
"Thanks for the awesome review, Slava! I'm so happy Brian could assist you, and we appreciate your trust in our team! - Ashley"
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Kara Penley

March 17, 2025

5  out of  5
rating by Kara Penley
"I recently had the pleasure of working with Cassie Latimer from State Farm and was thoroughly impressed by the exceptional service she provided. Cassie was professional and incredibly helpful in switching my insurance to a better-priced option. Her commitment to a seamless transition, efficient handling of paperwork, and readiness to address any questions made the process stress-free and enjoyable. I highly recommend Cassie or any of the amazing team members to anyone seeking any insurance services."
We responded:
"Kara, the relationships my team and I build with our customers will last a lifetime as we will supply endless support to those in need of insurance assistance. - Ashley"
Profile photo of Chelsea Latimer

Chelsea Latimer

March 17, 2025

5  out of  5
rating by Chelsea Latimer
"Cassie helped me out so much! She looked at plans that was right for my family and myself and saved me lots of many transferring from my old insurance company to state farm!"
We responded:
"Chelsea, thank you for taking the time to share such positive feedback with us! The time spent with my team and I will always be appreciated. - Ashley"
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Jess Stroh

March 14, 2025

5  out of  5
rating by Jess Stroh
"Always a pleasure working with the Ashley Himes State Farm Team!"
We responded:
"Jess, knowing that your positive experience is being shared with others means the world to our State Farm Agency! Thank you so much! - Ashley"
Profile photo of Summer Clark

Summer Clark

March 14, 2025

5  out of  5
rating by Summer Clark
"Kayla was amazing. She was quick to respond to me and made switching insurance companies a breeze! Plus I saved $ by switching!"
We responded:
"Summer, I greatly appreciate the time you have taken to share this positive feedback. Our team will always be here to assist with your insurance needs. - Ashley"
Profile photo of Eric Jones

Eric Jones

March 13, 2025

5  out of  5
rating by Eric Jones
"Great friendly service! Always greeted with a hello & a smile"
We responded:
"Eric, the experience that you have with us should always be a shinning part of your day. We appreciate your business. - Ashley"